> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.annecyfestival.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I have lost something at the Festival site, what should I do?

**Lost and found objects are taken to the nearest Info Point.**

Info Points are located at the following sites:
* Festival: in the Festival Welcome Area 
* Mifa: in the Impérial Palace's lobby and the Mifa Welcome Area which are located on the first floor of the Exhibition Area.
* Le Campus Mifa: at the entrance to Le Campus (Belle-étoile car park)

If the lost object has not been brought to an Info Point you can get in touch with the **Municipal Police’s lost and found service** (10 rue Jean-Jacques Rousseau, Annecy, +33 (0)4 50 33 88 55) from the 29th June 2026.

If you find an object you may bring it directly to the nearest Info Point or leave it with a staff member.

If you have any questions, contact us at info@citia.org.