> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.annecyfestival.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I need assistance to organise my visit, who should I contact?

### Prior to your visit
To give you more pertinent information or to reserve places, please contact us, preferably by email.

**Annecy Festival, Hospitality Department - Accessibility**
+33 (0)4 50 10 09 00, accessibilite@citia.org

**Activhandi**
Activhandi aim to develop access for people with disabilities and their carers to leisure and culture. They have extensive knowledge of the event and the area and can offer plenty of advice. 
Florian Vallet, +33 (0)6 88 42 24 35, activhandi@outlook.fr, www.activhandi.fr

### On-site
You weren’t able to plan ahead, or you would like to attend an event: 
* Contact our switchboard on +33 (0)4 50 10 09 00
* Go to the Festival’s Info Points
* If you have any questions or special requests please contact Clara Mahieu au +33 (0)4 50 10 09 00

During the Festival we strive to be as reactive as we possibly can. Don’t hesitate to ask any questions before your visit.