Articles on: Ticketing
This article is also available in:

I am a badgeholder: I have a reservation, how do I access the film theatre?

Show up to the theatre entrance with your badge 45 minutes before the reserved screening. Your badge will be scanned to check your reservation before entering the theatre.

Important note: if you arrive less than 10 minutes before the screening is due to start you will be directed to join the "Badgeholders without reservation" line, and your entry access into the theatre is no longer guaranteed.

If you can no longer attend the screening, you must cancel your reservation directly via the website, "Programme" tab, then "Account" tab and in "My reservations", up until 15 minutes before the screening starts.

Updated on: 20/05/2024

Was this article helpful?

Share your feedback

Cancel

Thank you!