Question 1

Getting to Annecy by airplane

Accepted Answer

International airports

• Geneva International Airport (45 km) www.gva.ch 2 options for getting to Annecy:

Transfer by shuttles (shared or private)
By bus via ALPBUS (line 272)

• Lyon Saint-Exupéry Airport (125 km) www.lyon.aeroport.com Connections to Annecy by train or bus: SNCF / Blablacar / Flixbus

• Paris Airports www.parisaeroport.fr

Roissy-Charles de Gaulle (570 km)
Orly (540 km) Then take a train to get to Annecy: SNCF

National airport

• Chambéry Savoie Airport (40 km) www.chambery-airport.com Connections to Annecy by train and bus are from Chambéry train station: SNCF / Blablacar / Flixbus

Question 2

I am a badgeholder: how do I reserve a screening in the film theatre?

Accepted Answer

Follow these simple steps so that reserving your screenings on D-Day runs smoothly:

**BEFORE TICKETING OPENS **

Connect to your Annecy Network using your username and password* (received by e-mail) and complete the onboarding steps: these are mandatory steps and are there to help you complete your profile when you log on for the first time to the Annecy Network.
Browse the programme by clicking on Programme on your Annecy Network homepage. Take note of the access conditions to each event or screening (with or without reservation). You can create your list of Favourites straight away.

TICKETING OPENING DAY (date and time indicated here and on your Annecy Network Homepage)

Go here, click on the "Programme" tab then on the "Account" tab and log on thanks to your Annecy Network username and password, then click again on the "Programme" tab
Reserve** by clicking on the button "Reserve your place". There are several ways to do this:

from your list of Favourites: have you already chosen what you would like to see? Go straight to your list of Favourites by accessing your "Account" tab, and then "My favourite events".
from the event or screening’s detailed page

**Find the summary

Question 3

I need a VISA to come to Annecy, how do I get one?

Accepted Answer

All foreign nationals (non-EU) wishing to come to France, even for professional reasons, need to be able to present regulatory documents at the border indicating the purpose of stay, means of subsistence and accommodation conditions.

Generally, unless exempted, a visa is necessary, which must be requested prior to departure from the French Embassy or Consulate in the applicant's country of residence.

If you are a citizen of the European Union (EU) You don't need a visa, just an identity card.

For citizens outside of the EU An up-to-date passport, issued less than 10 years ago, is mandatory. The validity should be more than 3 months after the allocated visa.

You will find more info on the France-Visas website.

How to get a visa? You'll need the following documents: • Official invitation letter* from the International Animation Film Festival and Mifa • Schengen short-stay visa request form

How to get an invitation letter?

Make a request for online accreditation
Complete the request form for an invitation letter for Annecy 2025 (available in January 2025).

For information regarding your invitation letter, please write to visa@citia.org.

Important Make sure you include the name on your passport on the form, which will then be indicated on the invitation letter for the French Embassy or Consulate in your country of residence.

Info The official procedure often takes

Question 4

I am a professional working in the animation sector, which accreditation should I choose?

Accepted Answer

Professionals working in the field of animation, film, audiovisual, multimedia, art, music, gaming or special effects, the Festival, Festival+ and the Mifa accreditations allow you to discover the animation sector’s richness and productivity and to discuss, network, negotiate and make acquisitions.

Teachers or accompagnying persons, whether you are attending the event alone or with your students, choose among the accreditations above.

Festival Programmers, music composers, short film producers, authors/scriptwriters, managers, to acquire your accreditations, please contact the Mifa Department: freciliazambaux@citia.org.

** Buyers, journalists, press officers**, there are special accreditations for you.

For information about the accreditations go to the dedicated page.

Question 5

Getting to Annecy by train

Accepted Answer

• TGV www.sncf.com 5 direct TGVs (high-speed trains) per day from Paris (Gare de Lyon) to Annecy about a 4-hour train ride

• TER Numerous Regional Express Trains (TERs) link Annecy with Lyon, Valence, Grenoble, Chambéry and Chamonix. www.ter.sncf.com

• Geneva train station Getting to Annecy:

Need a helping hand? Consult the SNCF's official distributor to make it easier to compare prices, purchases and consult your train and bus tickets.

Question 6

How do I cancel my participation at the Festival?

Accepted Answer

I would like to cancel my participation and be refunded

Q: Getting to Annecy by train

• TGV <a href="https://www.sncf.com/en">www.sncf.com</a> 5 direct TGVs (high-speed trains) per day from Paris (Gare de Lyon) to Annecy about a 4-hour train ride • TER Numerous Regional Express Trains (TERs) link Annecy with Lyon, Valence, Grenoble, Chambéry and Chamonix. <a href="https://www.ter.sncf.com/auvergne-rhone-alpes">www.ter.sncf.com</a> • Geneva train station Getting to Annecy: <ul> <li><a href="https://helpdesk.annecyfestival.com/en/article/getting-to-annecy-by-shuttle-shared-or-private-from-geneva-airport-1d7ncvc/">Transfer by shuttles (shared or private)</a></li> <li>Direct link to Annecy by train (<a href="https://www.lemanexpress.ch/en/">www.lemanexpress.ch</a>) or bus via <a href="https://www.tpg.ch/fr/lignes-interurbaines-transfrontalieres">ALPBUS</a> (line 272)</li> </ul> Need a helping hand? Consult the <a href="https://www.thetrainline.com/en/train-companies/sncf">SNCF's official distributor</a> to make it easier to compare prices, purchases and consult your train and bus tickets.

As stated in the General Terms and Conditions related to the Annecy 2024 accreditations, any cancellation request must be sent to accreditation@citia.org. The refunds will be carried out after the event.

You have a 14-day withdrawal period after the purchase date, during which time your accreditation can be fully refunded.

Beyond 14 days, a deduction of 20% VAT incl. of the accreditation price will be applied.

However, if you participate in an online or on-site event or screening (whether you are within the 14-day withdrawal or not), you will have deliberately used the benefits of the accreditation and therefore waiver your right to withdrawal. The Annecy 2024 accreditation will automatically be available to you. No refund will be carried out.

Furthermore, no refund requests will be treated from 9th June 2024.

I would like to cancel my participation and transfer my accreditation

You can also decide to transfer your accreditation to a third party. The original accreditation will be withdrawn. The new beneficiary will receive an accreditation in their own name.

It will not be possible for the latter to change the type of accreditation. Any actions carried out (reservations, appointments made, etc.) in your Annecy Network will automatically be deleted.

Any transfer request must be sent to accreditation@c

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