• What are the prices for the 2023 accreditations?

  Festival Accreditation 70 EUR from 13th to 28th February 2023 80 EUR from 1st March to 1st May 2023 90 EUR from 2nd May to 17th June 2023 Students Accreditation 70 EUR from 13th to 28th February 2023 80 EUR from 1st March to 1st May 2023 90 EUR from 2nd May to 17th June 2023 Festival+ Accreditation 240 EUR from 13th to 28th February 2023 330 EUR from 1st March to 1st May 2023 370 EUR from 2nd May to 17th June 2023 Mifa Accreditation 430 EUR from 13th to 28th February 2023 540Some readers

• What payment methods are accepted?

  The following secure payment methods are accepted: Bank card: Visa, Mastercard, EuroCard, Electron (Amex not accepted) Bank transfer onto the following bank account indicating the order number: IBAN : FR76 1680 7000 8231 3105 3721 801 / BIC : CCBPFRPPGRE. The payment is made in full, in one transfer, within 7 days of the order's finalisation. Administrative bank mandate: reserved for establishments subject to public accounting (teaching, Town Hall, community groups, etcSome readers

• How do I retrieve or modify my invoice?

  You can download your invoice at any time from your tracking page (link received by e-mail). For any changes, please contact facturation@citia.org.Few readers

• How do I purchase several accreditations at the same time?

  It is possible to purchase several accreditations online at the same time. Once the purchase has been made, you can complete all the personal information of each person accredited or transfer these accreditations and let the recipients complete the details themselves. To do this, just click on the Transfer button on your tracking page. Here you can enter the contact details of the person that you wish to transfer the accreditatiFew readers

• How do I cancel my participation at the Festival?

  I would like to cancel my participation and be refunded As stated in the General Terms and Conditions related to the Annecy 2023 accreditations, any cancellation request must be sent to accreditation@citia.org. The refunds will be carried out after the event. You have a 14-day withdrawal period after the purchase date, during which time your accreditation can be fully refunded. Beyond 14 days, a deduction of 20%Popular

• How do I change my accreditation type?

  Any request to change the accreditation type results in cancellation and its refund. You will need to proceed to purchasing the desired new accreditation. Any actions carried out (reservations, appointments made, etc.) in your Annecy Network will automatically be deleted. Any cancellation request must be sent to accreditation@citia.org before 9th June 2023 midday.Few readers

• What are the General Terms and Conditions of Sale?

  Read the accreditations' General Terms and Conditions of Sale (GTCS) here.Few readers