Terms of sale

• What payment methods are accepted?

  All orders must be paid for using our website's secure payment methods: Credit card: Visa, Mastercard, American Express, Discover, Diners Club, JCB and China UnionPay. Digital Wallet: Amazon Pay, Google Pay. To purchase your accreditations, you can also pay by bank transfer and administrative bank mandate until the 15th June (French time) : Bank transfer onto the following bank account indicating the order number: Account holder: EPCC CITIA Address: Conservatoire d'aSome readers

• How do I retrieve or modify my invoice?

  You can download your accreditation or work submission invoices anytime from your user account's "My orders" tab. Invoices issued for work submissions cannot be modified. For any modifications to invoices for accreditation purchases, please contact f__acturation@citia.org__.Few readers

Accreditation purchase : Terms and Conditions of Sale

• What are the prices for the 2026 accreditations?

  Festival Accreditation - CLOSED Info to come Students Accreditation - CLOSED Info to come Mifa Accreditation - CLOSED Info to come Mifa Online Accreditation 150 euros VAT not incl. from 9th February to 26th February 2026 170 euros VAT not incl. from 27th February 2026 to 10th December 2026 Pass 74 - CLOSED Info to come *For people under 25 (presentation of ID card required); jobseekers outside the film industry; RSA recipients, ASPA solidarity benefits for thePopular

• How do I change my accreditation type?

  Any request to change the accreditation type results in cancellation and its refund, when possible. You will need to proceed to purchasing the desired new accreditation. Any actions carried out (reservations, appointments made, etc.) in your Connected Area will automatically be deleted. However, you will still have access to the other functions (order tracking and history, film or work registrations, etc.). Any cancellation request must be sent to accreditation@citia.org. [See the reFew readers

• Pay for your order and complete your accreditation in time for the Festival !

  Payment for all accreditation orders must be made within 7 working days. Once this payment deadline has passed, the Festival teams will no longer be able to process your request. You will be asked to place a new order at the current rate. Once CITIA has received your payment, you will have a further 7 working days to complete the accreditation forms. Each participant must complete their accreditation form before the deadline stated on the order. Special Case Student accreditFew readers

• Can I buy several accreditations at the same time?

  It is possible to purchase several accreditations online at the same time. Create an account to access your connected area, and click on "Get an accreditation". Choose the accreditation type and select how many of these accreditations you want. If you would like additional accreditations, click on "Add more accreditations" and select the type and number of accreditFew readers

• I am part of the administrative team of an animation school, how do I register my students?

  Are you a teacher or administration staff at a training institute or animation school and you would like to purchase accreditations for your students and support staff? This is what you need to do: Contact us at accreditation@citia.org, to obtain a quote. Use the quote provided to prepare your purchase order. Go on your user account and click on the "Get an accreditation" section. Select the number of Students accredFew readers

• What are the General Terms and Conditions of Sale Related to Accreditations for Annecy 2026 ?

  Read the accreditations' General Terms and Conditions of Sale (GTCS) here.Some readers

Submitting a work : Terms and Conditions of Sale

• What are the submission fees for?

  Submitting a work to the Festival incurs registration fees. These are flat-rate fees for the whole registration process, regardless of the submission date of your work, and they are specific to each category. Please consult the rates for film submissions as well as the rates for submitting projects to the Mifa Pitches. No refunds will be given if your work does nFew readers

• Can we submit several works, films and/or projects at the same time?

  You can submit several works at the same time. The fees for the different submissions of works, films and pitches together can be paid in one transaction, respecting each category's deadline. To do this, go to your user account and your "My works" tab where you can select all the works you would like to submit. The payment of your basket validates your submissions. Once the payment has been validated, you can no longer make any changes to your works. Please note that submission fees do not havFew readers

• Can I get a rate reduction on my work's submission fee?

  There are no reduced rates for submitting a work.Few readers

• Can I get a reduced rate on my accreditation purchase if I submit a film or project?

  Only filmmakers and project leaders selected for the competition receive assistance from the Festival. Find out what is covered here.Few readers

• Can I get a refund?

  There are no refunds for submitting a work at the Festival. The fees incurred as a result of an incorrect registration, a duplicate submission, registration in an incorrect category, or any other anomaly related to the registration, are entirely the responsibility of the submitter. It is the same if your work does not meet the eligibility criteria or is not selected. Please carefully read the regulations and the [General Terms & Conditions of Sales relating to submitting a work](https://www.anFew readers

• My work was registered in the wrong category, where the submission fees are higher/lower, what should I do?

  If you make a category error, please delete the relevant submission form from your "My works" tracking and start a brand new submission in the correct category. If the submission form has already been paid for and sent to the organizer, then it is impossible to delete it, pay the price difference, or request a refund. It is the submitter's full responsibility to ensure that the film or project is resubmitted in the correct category before registering.Few readers

• My work was registered several times, can I get a refund?

  The expenses incurred as a result of a duplicate submission are entirely the submitter's responsibility. A work can only be registered once. We encourage you to check with your team (distributor, producer, director, film school) to see if the film has already been submitted before making any submissions.Few readers

• If my work gets selected, do I get refunded for the submission fees?

  No. The submission fees cover administrative and technical costs. No refunds are given whether selected or not. Find more information in the regulations for submitting a film or pitch.Few readers

• I missed the submission deadline, can I get and extension?

  Any submissions received after the deadlines will not be accepted.Few readers