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What you need to know to plan your visit

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  • I have lost something at the Festival site, what should I do?
    Lost and found objects are taken to the nearest Info Point. Info Points are located at the following sites: Festival: in the Festival Welcome Area Mifa: in the Impérial Palace's lobby and the Mifa Welcome Area which are located on the first floor of the Exhibition Area. Le Campus Mifa: at the entrance to Le Campus (Belle-étoile car park) If the lost object has not been brought to an Info Point you can get in touch with the Municipal Police’s lost and found service (10 rue Jean-JFew readers
  • Where can I find the boutiques during the Festival ?
    Two boutiques are available during the Festival: The Boutique pop-up of the Cité The Boutique pop-up is right in the centre of the Cité internationale du cinéma d'animation and open throughout the Festival week. **You'll find a whole range of merchandise specific to the Cité internationale du cinéma d'animation, this year's Annecy Festival and its preFew readers

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