Terms and Conditions of sales

• What are the prices for the 2025 accreditations?

  Festival Accreditation 80 EUR until 27th February 2025 95 EUR from 28th February to 1st May 2025 105 EUR from 2nd May 2025* Students Accreditation 75 EUR until 27th February 2025 85 EUR from 1st 28th February to 1st May 2025 95 EUR from 2nd May 2025* Festival+ Accreditation 352 EUR until 27th February 2025 395 EUR from 28th February to 1st May 2025 465 EUR from 2nd May 2025* Mifa Accreditation 462 EUR until 27th February 2025 560 EUR from 28th February to 1st MaPopular

• What payment methods are accepted?

  The following secure payment methods are accepted: Bank card: Visa, Mastercard, EuroCard, Electron (Amex not accepted) Bank transfer onto the following bank account indicating the order number: Account holder: EPCC CITIA, Conservatoire d’art et d’histoire, 18 avenue du Trésum, 74000 ANNECY IBAN : FR76 1680 7000 8231 3105 3721 801 BIC : CCBPFRPPGRE Domiciliation: BANQUE POPULAIRE Auvergne Rhône Alpes, bâtiment Onyx, 15 rue du Pré Paillard, parc des Glaisins, 74940 ANNECY-LE-VISome readers

• What are the specific requirements to apply for a Students accreditation or a Pass 74?

  Find out all the terms and conditions for getting a Students accreditation here and for a Pass 74 here.Few readers

• Pass 74: what documentaries proof are allowed?

  To justify the location: Telephone bill (landline - mobile) Water, gas or electricity bill Rent receipt or title deed Tax assessment Proof of council tax Housing insurance certificate or invoice Statement from the Caf showing housing benefits. Proof must show the applicant's first and last name and be less than one year old. For persons living with a relative: Copy of the identity document of the person hosting the applicant; SignedFew readers

• How do I change my accreditation type?

  Any request to change the accreditation type results in cancellation and its refund. You will need to proceed to purchasing the desired new accreditation. Any actions carried out (reservations, appointments made, etc.) in your connected space MyAnnecyFestival will automatically be deleted. However, you will still have access to the other functions of your user account (order tracking and history, film or work registrations, etc.). Any cancellation request must be sent to accreditation@citFew readers

• How do I cancel my participation at the Festival?

  I would like to cancel my participation and be refunded As stated in the General Terms and Conditions related to the Annecy 2025 accreditations, any cancellation request must be sent to accreditation@citia.org. The refunds will be carried out after the event. You have a 14-day withdrawal period after the purchase date, during which time your accreditation can be fully refunded. BeyPopular

• What are the 2025 General Terms and Conditions of Sale?

  Read the 2025 accreditations' General Terms and Conditions of Sale (GTCS) here.Few readers

Purchasing accreditation : How does it works?

• Can I buy several accreditations at the same time?

  It is possible to purchase several accreditations online at the same time. Go to your * user account * and click on the “Get an accreditation” section. 1. Select the number of accreditations you want. *2. If you would like additional accreditations, click on “Add more accreditations” and select the type and number of accreditations * 3. Click on “Confirm your basket”. *4. Complete yoFew readers

• I am part of the administrative team of an animation school, how do I register my students?

  Are you a teacher or administration staff at a training institute or animation school and you would like to purchase accreditations for your students and support staff? This is what you need to do: Contact us at accreditation@citia.org, to obtain a quote. Use the quote provided to prepare your purchase order. Go on your user account and click on the "Get my accreditation" section. Select the number of Students accreditationsFew readers

Order Follow-up

• I received an accreditation by e-mail. How do I complete it?

  You need to click on the link in the e-mail and create an user account, or log in if you have an existing account. You will then be redirected to your follow-up page, where you can complete your accreditation.Few readers

• How to transfer an accreditation?

  Click on the “ Transfer” button on your follow-up page. You can then enter the details of the person to whom you wish to transfer the accreditations. They will receive an e-mail with a link allowing them to log in or create an account in order to complete their accreditation. You can track the completed accreditations in real time on your follow-up page.Few readers

• How to delete an accreditation transfer?

  As long as the transferred accreditation has not been completed, you can cancel the transfer by clicking on the red cross on the corresponding line. The recipient will no longer have access to this accreditation, and you will be able to transfer it again.Few readers

• How do I retrieve or modify my invoice?

  You can download your invoice at any time from your user account on your follow-up page (link received by e-mail). For any changes, please contact facturation@citia.org.Few readers