Terms of sale

• What payment methods are accepted?

  All orders must be paid for using our website's secure payment methods: Credit card: Visa, Mastercard, American Express, Discover, Diners Club, JCB and China UnionPay. Digital Wallet: Amazon Pay, Google Pay. To purchase your accreditations, you can also pay by: Bank transfer onto the following bank account indicating the order number: Account holder: EPCC CITIA, Conservatoire d’art et d’histoire, 18 avenue du Trésum, 74000 ANNECY IBAN : FR76 1680 7000 8231 3105 3721 801Few readers

• How do I retrieve or modify my invoice?

  You can download your invoice at any time from your user account on your follow-up page (link received by e-mail). For any changes, please contact facturation@citia.org.Few readers

Accreditation purchase : Terms and Conditions of Sale

• What are the specific requirements to apply for a Students accreditation or a Pass 74?

  Find out all the terms and conditions for getting a Students accreditation here and for a Pass 74 here.Few readers

• Pass 74: what documentaries proof are allowed?

  To justify the location: Telephone bill (landline - mobile) Water, gas or electricity bill Rent receipt or title deed Tax assessment Proof of council tax Housing insurance certificate or invoice Statement from the Caf showing housing benefits. Proof must show the applicant's first and last name and be less than one year old. For persons living with a relative: Copy of the identity document of the person hosting the applicant; SignedFew readers

• What are the 2025 General Terms and Conditions of Sale?

  Read the 2025 accreditations' General Terms and Conditions of Sale (GTCS) here.Few readers

• Can I buy several accreditations at the same time?

  It is possible to purchase several accreditations online at the same time. Go to your user account and click on the “Get an accreditation” section. 1. Select the number of accreditations you want. *2. If you would like additional accreditations, click on “Add more accreditations” and select the type and number of accreditations * *3. Click on “Confirm your bFew readers

• I am part of the administrative team of an animation school, how do I register my students?

  Are you a teacher or administration staff at a training institute or animation school and you would like to purchase accreditations for your students and support staff? This is what you need to do: Contact us at accreditation@citia.org, to obtain a quote. Use the quote provided to prepare your purchase order. Go on your user account and click on the "Get my accreditation" section. Select the number of Students accreditationsFew readers

Submitting a work : Terms and Conditions of Sale

• What are the submission fees for?

  Submitting a work to the Festival incurs registration fees. These are flat-rate fees for the whole registration process, regardless of the submission date of your work, and they are specific to each category. Please consult the rates for film submissions as well as the rates for submitting projects to the Mifa Pitches. No refunds will be given if your work doeFew readers