• I am a badgeholder: how do I reserve a screening in the film theatre?

  Follow these simple steps so that reserving your screenings on D-Day runs smoothly: BEFORE TICKETING OPENS Connect to your Annecy Network using your username and password* (received by e-mail) and complete the onboarding steps: these are mandatory steps and are there to help you complete your profile when you log on for the first time to the Annecy Network. Browse the programme by clicking on Programme (https://programme.annecyfesPopular

• I am a badgeholder: I have a reservation, how do I access the film theatre?

  Show up to the theatre entrance with your badge 45 minutes before the reserved screening. Your badge will be scanned to check your reservation before entering the theatre. Important note: if you arrive less than 10 minutes before the screening is due to start you will be directed to join the "Badgeholders without reservation" line, and your entry access into the theatre is no longer guaranteed. If you can no longer attend the screening, you must cancel your reservation directly via theFew readers

• I am a badgeholder: I have a reservation, is it valid until the start of the screening?

  If you arrive less than 10 minutes before the screening is due to start you will be directed to join the "Badgeholders without reservation" line, and your entry access into the theatre is no longer guaranteed. You no longer have priority.Few readers

• I am a badgeholder: I do not have a reservation, how can I access the film theatre?

  Try your luck in the "Badgeholders without a reservation" queue, more often than not you will get in. You just need a little patience (access to all screenings without a reservation, subject to seating availability).Few readers

• I am a badgeholder: I have a reservation but I cannot attend the screening, can I cancel it?

  If you can no longer attend the screening, you must cancel your reservation directly via the website, "Programme" tab, then "Account" tab and in "My reservations", up until 15 minutes before the screening starts.Few readers

• I have reached my reservation quota and would like to attend more screenings, or a screening is marked as full, what should I do?

  Try your luck in the "Badgeholders without a reservation" queue, more often than not you will get in. You just need a little patience (access to all screenings without a reservation, subject to seating availability). Also, do reconnect regularly as places can become available.Few readers

• I would like to know the cinema theatre access conditions (age, animals, authorised objects, etc.): where can I find this info?

  Find all this information in the Film Theatre Access section.Few readers